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Questions You Need to Ask Your Window Company

If your windows need to be replaced, you need to find a reputable company that can help you with this project. In order to hire the right company that will provide you with the proper products and procedures, you need to do some research to find the right contractor for the job.

The following are just some of the questions you need to ask to ensure you hire a professional and experienced window company who can offer you reliability:

Does the company carry insurance?

A reputable company will carry comprehensive liability insurance as well as workers’ compensation insurance to protect you if an accident were to occur. You can verify this information by asking to see their certificates of insurance and it’s always best that you ask to see these before you hire them to ensure they are, in fact, insured. Do not settle for assurances and ask to see actual proof so that you are not at risk and have peace of mind.

How long has the company been in business?

The answer to this question will help you determine the amount of experience they have. Longer is usually better because it means they are successful and know-how to complete the job properly. If the company has been in business for under three years, it does not mean you shouldn’t hire them but you should do some more research to ensure the company is stable.

Can you provide me with referrals or references?

Knowing about their previous jobs and other people’s experiences will give you an idea of what you can expect. Ask for photos of their work and a list of names and phone numbers of recent customers that you can contact. Hearing about their experiences of dealing with the company will help tremendously with your decision because you will have insight regarding their reputation, whether or not they are trustworthy and if the work was completed on time.

What kind of warranty do you offer?

This is a very important aspect because you need to know that you will be taken care of in the event of a problem. You don’t want to hire a company that will disappear after the installation and need to know that you can contact them at any time and that they stand behind their warranty. The company should be responsible for their workmanship and the manufacturer is the one who will be responsible for any defects. This means you should have two separate warranties, so make sure they explain them both and provide you with copies of each.

Direct Pro can take care of all of your window replacement needs. We offer vinyl windows and more and offer our clients exceptional service and care. Give us a call today to see how we can help!

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